A Kaizen Labs prototype for the Metropolitan Transportation Authority. Demonstration only.

Operations

Book of work at a glance. ~10,000 active matters, ~100 new claims/week, ~$248M annual tort spend.
Active matters
10,142
+12 this week
Deadlines at risk (14d)
12
review today
Tasks overdue
66
across all owners
Annual tort spend
$248M
$172M paid YTD

Workload by owner

Claims by stage

Deadlines at risk

ClaimDeadlineDueOwner
CL-2026-0001
Yvonne Carter
Notice of Claim
Jan 4, 1970
20686 days overdue
A. Reyes
CL-2026-0018
Idris Coleman
Notice of Claim
Jan 6, 1970
20684 days overdue
A. Reyes
CL-2026-0009
Janelle Rivera
Notice of Claim
Jan 7, 1970
20683 days overdue
A. Reyes
CL-2026-0015
Maritza Colon
Notice of Claim
Jan 12, 1970
20678 days overdue
L. Tannenbaum
CL-2026-0002
Hector Delaney
50-h Examination
Jan 13, 1970
20677 days overdue
M. Donnelly
CL-2026-0013
Selena Ortiz
Notice of Claim
Jan 16, 1970
20674 days overdue
J. Whitfield
CL-2026-0020
Anders Bjornsen
Notice of Claim
Jan 20, 1970
20670 days overdue
P. Rosen
CL-2026-0008
Tomasz Wojcik
50-h Examination
Jan 23, 1970
20667 days overdue
M. Donnelly
CL-2026-0016
Konstantin Vasilyev
Statute of Limitations
Feb 5, 1970
20654 days overdue
P. Rosen
CL-2026-0006
Daniel Ortiz
Statute of Limitations
Mar 17, 1970
20614 days overdue
P. Rosen
CL-2026-0012
Brendan Whitlock
Statute of Limitations
May 26, 1970
20544 days overdue
M. Donnelly
CL-2026-0004
Marcus Lee
Statute of Limitations
Aug 24, 1970
20454 days overdue
L. Tannenbaum

Aging

Avg days in Investigation38 days
Avg days in Discovery184 days
Open over 1 year1,240
Open over 2 years612
Open over 3 years213

This week's misses

No overdue tasks in the last 7 days.
Advisory analytics. A human confirms every reassignment or escalation.