A Kaizen Labs prototype for the MTAClaims triage
Claims triage
and case management,
unified.
One workbench for every MTA claim, from intake through settlement. Human decisions, backed by evidence, comparables, and fraud signals.
Active matters
10,142
across all agencies
New this week
112
auto-triaged on intake
Annual tort spend
$248M
reserves plus payouts
Est. fraud savings YTD
$8.7M
flagged before payout
Inside the platform
Everything an examiner, attorney, or executive needs on one screen.
Triage Queue
Every open claim scored for merit and fraud risk, ranked by what needs an examiner today.
Tasking Engine
Stage-driven work with owners, due dates, and automatic deadline tasks for Notice of Claim, 50-h, and SOL.
Decision Support
AI-drafted recommendations with comparable cases. A human approves, adjusts, or rejects every one.
Fraud Watch
Signal analysis and pattern detection surface shared attorneys, providers, and locations for SIU review.
Counsel Management
Retainer roster, memo inbox, and billing watch that flags duplicate and triple-billed entries.
Operations
Executive view of workload, aging, deadlines at risk, and this week's misses across the whole book.
Ready when you are
Step into the workbench.